Google Reviews
mark lewis
13:03 11 Oct 20
We had the dreaded failed Compressor. After finding out IT WAS covered under our warranty the quickly ordered the part... ( it took 2 days due to the slow down of everything because of COVID) They recieved the part and immediately came out and installed it and made sure all was good before they left. Always great to deal with and genuinely concerned about your situation.read more
Heather Spangler
21:14 23 Sep 20
Our ac unit is only 3 years old in a new build house, we have had to pay hundreds of dollars to get it fixed and... repaired(which has taken more than a month). We had to reschedule our labor appt. 3x because they will only come from 8-3pm (so god forbid we have day jobs). Their costumer service is non existent. I should not have to pay this company a dime.read more
Ryan Betz
00:40 20 Sep 20
I contacted them earlier in the day to have my AC fixed due to a leaking line. This is the SECOND problem I’ve had... with the AC they have installed. This is on my brand new home. I informed the rep that it was urgent and I was contacted by a service tech stating that they would be out around 6 in the evening. It’s now after 7 and I have yet to see anybody show up. They did this exact same thing before. It’s now 85 degrees in my house and I have to sleep through this tonight.Don’t tell someone you’re going to come out and then never show up, especially when it has to do with my air conditioning.UPDATE: it is ironic that I got a call shortly after this review. The tech is on site and completing the repair. I will update the stars accordingly.read more
Matthew Walker
22:08 18 Aug 20
Set an appointment a week out. No call, no show. Called the office to see why someone wasn't sent to my house, was told... over the phone that they would have someone reach out and speak to me. Another phone call later I am told that nobody is coming today even though I scheduled an appointment over a week ago.I was told on the phone that the person in charge of calling people back and booking appointments couldn't remember if they finished scheduling my appointment. You had one job...read more
A Google User
16:56 29 May 20
Following up to say that the repairs are underway and it is much appreciated!
Roxanne Dyer
15:25 27 May 20
Following up to say that the repairs are underway and it is much appreciated!
Greg Rye
13:24 21 May 20
This team is amazing! Gus is now a part of our family! Anita made it all happen! Thank you so much!!!!! See you in... the Fall.....read more
Daniel Halajcsik
19:54 31 Jul 19
Stay away! Brand new system went down due to leaking freon and had to be repaired. They said "well that happens". ... News flash for you Caloosa: No it doesn't! Doesn't happen to decently skilled technicians. Do a pressure test after install and leaks can be repaired then! The welds look like a 12 year old did them. I have pics and will post one. This junk system has never worked right. It's too small for the house! Then I discovered they ripped me off by putting in too small of a copper suction line when the system calls for a larger one! What did they save? $30? The technician said it was probably a mistake and should not have happened. Ray the rude guy on the phone said it's according to specs. I said send me those specs. Guess what? Never sent them because they don't exist! Rip offs! Very rude, talked over me, interrupted me. Treated me like an idiot. At one point they wanted to replace the outdoor unit with the same thing. What will that do when it needs to be bigger or at least replace the suction line to the proper size! Who is the idiot? Call anyone else but don't call these thieves!!! Stay away!!!read more
Charles Weinstein
19:13 21 Jul 19
Sunday service is by far lacking. Takes 4 hours to get a phone call back just for the tech to laugh and tell me he cant... help. This is a Lennox unit installed by you in a brand new home! Cannot believe this. Will spend more money elsewhere.read more
Top Tropicals
20:18 13 Dec 18
Just wanted to say thank you Bill for a great job! Very impressed with his knowledge and professional experience. He... fixed a pretty unusual issue that no one else could figure out. Just by setting vents properly he was able to improve our cooling to several degrees. He found a creative approach and installed an extra vent for our custom needs to keep one room cooler than the rest of the house due to extra heat sources. He is definitely one of the best specialists and can think outside of the box. Looking forward to more business with you for additional office installations.read more
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